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Casper Mattress Review

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Casper is one of the largest and most popular internet mattress companies out there. You’ve likely seen their advertisements and know several people who already own one. The real question is: Is this mattress all hype or is it worth buying?

The Casper is a hybrid mattress containing three foam layers and pocketed coil springs for a resilient core. It also comes as a foam-only option. The top foam layer is made of open-cell foam for improved airflow, the middle foam layer helps absorb weight and transfer pressure whereas the bottom foam layer is made of three different zones. 

The company offers a 100-night trial with a full refund, free shipping and returns, and a 10-year warranty.

What we especially loved about this mattress is that it offers zoned support for extra pressure relief on shoulders and hips. It also has amazing edge support to make getting in and out of bed easier.

We’re about to get serious with giving you all of the important details, so keep reading for the pros and cons of the Casper mattress.

Who is the Casper Mattress for?

We tested the Casper Mattress and collected customer reviews to determine which sleepers benefit most from this mattress. Extensive research and testing showed us that side sleepers love this mattress the most. 

The Casper Mattress has zoned support which means it supports the shoulders, hips, and legs in different ways. Side sleepers reported feeling the most refreshed after sleeping on this mattress because the three zones provided just the right support on each part of the body.

Back sleepers were also highly likely to enjoy the Casper Mattress, but some of them complained about lower back pain or feeling that their hips were too elevated. These can be problems of very lightweight back sleepers, especially if they already have back problems and/or poor posture. 

You should buy the Casper mattress if you: 

  • Are a side sleeper
  • Are a back or stomach sleeper of the above-average weight
  • Have back or neck pain 
  • Have an injury or a condition that requires proper, zoned support
  • Are looking for a hybrid or foam mattress that won’t get you too hot
  • Have a condition that prevents you from getting in and out of the bed easily
  • Have interrupted sleep or frequently toss and turn throughout the night

Features of the Casper Mattress

The Casper boasts great customer service. They want to make buying a mattress as easy as possible, so you can get it delivered to your door in a rather small box or you can get it in one of over 2,000 U.S. stores where they sell their products. 

They are one of the most popular “mattress-in-a-box” brands – for a reason! Competitors include Puffy, Saatva, and Avocado. It’s rare that we come across a mattress that helps with getting restful and painless sleep like the Casper.

Firmness

The Casper Mattress is a medium-firm bed. However, the middle section (around the core and hips) is slightly firmer – this way the Casper supports the proper alignment of the body. Although this mattress is described as a medium-firm, we found it different from other medium-firm mattresses in that it offers an unusually pleasant feeling of just the right (perfect) firm-to-soft ratio. Its soft feeling comes from the foam layers, whereas the firmness is enforced by coils and a firm perimeter around the edges. 

This mattress is great for side, back, and stomach sleepers, although we have to say it’s perfect for side sleepers. The increased firmness in the central area supports the hips in a way that relieves pressure, stress, and pain.

People who weigh around 120lb or less may find this mattress a bit too firm or the zoned support system may give them a feeling of unevenness on the mattress. Casper gives you a 100-night trial period so you can check it out and return it risk-free if you determine this mattress is not right for you.

Durability

The Casper Mattress is of great quality and with proper care and maintenance, we estimate that it can last for over 15 years. Proper care includes mattress rotation, frequent cleaning and airing it out. 

The mattress itself is stable, supportive, and quite durable. The 3-layer foam section rests on a pocketed inner-spring coil system, all of which is made stronger by edges with added firmness. 

Casper offers a 10-year warranty on their mattresses.

Construction

The Casper foam mattress contains three foam layers whereas the hybrid also contains the pocketed coil springs and enhanced edge support. Each layer of the Casper mattress is carefully selected and fulfills a specific role. These are the three foam layers:

  • The first layer is made of open-cell foam to increase breathability. We can say for sure that this layer performs perfectly well.
  • The second layer is pressure-relieving. It absorbs weight and helps transfer the pressure. 
  • The third layer is Zoned Support™. This layer is divided into three horizontal sections. The top section is below the shoulders and it is softer so your upper part of the body can sink in more than the hips. The section around the body core and hips is firmer to keep the hips just slightly elevated and the third section is also softer for the legs. This construction helps keep your spine properly aligned, especially if you sleep on the side. It also allows you to rotate the mattress by 180 degrees every once in a while (the zones under your head and legs are equally soft). We enjoyed this type of support – we didn’t feel our hips being higher up as some of the reviewers did, but we did notice how properly our body was positioned and more than anything – how great sleeping in it felt.

In hybrids, there are coils below the Zoned Support™. Each spring is pocketed which makes them and the mattress more durable. Springs increase the airflow which helps dissipate the heat coming from your body. 

Finally, the Casper hybrids have a firmer perimeter along the edges of the mattress to make getting in and out of the bed easier. We loved this feature as it really does a great job helping you support yourself and get in/out without any problems. Although not everybody needs firmer edges, it is excellent for the elderly and people with certain conditions or disabilities

Temperature control

The Casper mattress is temperature neutral, which means it is not designed to cool you down but it doesn’t get you hot either. The all-foam option feels warmer because it doesn’t have a coil system below the foam layers, which would allow the airflow and better heat dissipation. 

This is why we recommend the hybrid version for hot sleepers. It conforms to the body just right without making you hot. We loved the temperature regulation of the Casper mattress and we concluded that this mattress is excellent for every season. 

Sizes

The Casper has all the sizes normally found in the US. Casper mattresses are available in these sizes:

  • Twin: 38” x 75” | 96.5 X 190.5cm
  • Twin XL: 38” x 80” | 96.5 X 203cm
  • Full: 53” x 75” | 134.5 X 190.5cm
  • Queen: 60” x 80” | 152.5 X 203cm
  • King: 76” x 80” | 193 X 203cm
  • California King: 72” x 84” | 183 X 213cm

The Casper recommends considering your room size, budget, and needs (who and how many people will be using the bed) before opting for a specific mattress size.

Pricing

The price of The Casper mattresses matches their quality and innovation. The prices we listed below are for their most popular model, also named Casper, although they have a more expensive luxury model (Wave) and a more affordable model (Essential).

How much does a Casper Mattress cost? 

  • Twin $595
  • Twin XL $695
  • Full $995
  • Queen $1,095
  • King $1,295
  • CAL King $1,295

At the moment, they are offering a $164 discount on all these mattresses. The Casper has a financing option so you can get your mattress quite easily.

Warranty

Casper offers a 10-year limited warranty on their mattresses. The warranty does not cover mattresses used in a way they were not intended to be used or you bought the product from an unauthorized seller. 

The warranty is valid only in the following situations:

  • For the person who originally bought it and possesses a receipt
  • The buyer is in the US or Canada
  • The mattress was used properly – on a solid, firm surface, on a bed that is able to support the weight of the mattress and the user
  • There are defects in materials or workmanship (visible indentation of over an inch, sagging that results in unsupportive mattress, the materials split or cracked after normal usage, manufacturing defects of the zipper)

The warranty does not cover:

  • Increase in softness which is normal after some use (as long as it doesn’t interfere with the pressure-relieving properties)
  • Personal preference in comfort
  • Physical abuse or damage such as burns, cuts, liquid damage or stains
  • Mattresses that were previously owned or bought from unauthorized resellers

If only one component of the mattress is defective, it can be replaced. The company will decide whether they will replace only one component or the entire mattress.

Trial period

Most mattress companies offer up to three months of the trial period. Casper is slightly above average with 100 nights. This is plenty of time to break in the mattress, get accustomed to it and see if it’s the right one for you. 

If you do not like the product, you can contact Casper to schedule when a courier will come and take it away. You’ll get refunded in full while the mattress will possibly find a forever home through a charity. If not, the company will try to recycle it.

Is there a catch with Casper product returns?

  • All products labeled as “Final Sale” may not be returned or exchanged as long as there are no defects. 
  • The mattress must be in an excellent (donatable) condition which means no soiling odors, stains or tears.
  • You may return a maximum of two of the same products per order.
  • If you buy a Casper mattress from a retailer other than Casper, reach out to that retailer.

Care and maintenance

Casper recommends using a waterproof mattress protector to keep your mattress clean of dirt, spills and wear and tear. In case you do stain the mattress, they recommend spot-cleaning it as soon as the accident happens. For hard-to-remove stains, you can use a laundry brush with a cleaner.

For odor removal, remove all beddings and open your windows. Let the mattress air out. You can try sprinkling baking soda on the mattress and vacuum it before returning the sheets.

Casper encourages people to find a professional mattress cleaning service and schedule a visit so they can perform deep-cleaning of your mattress.

The Casper mattress shouldn’t be flipped, but you should rotate it 180 degrees every 6 months. 

About Casper

Customer satisfaction

Casper mattress has a high 4.5/5 stars on the Casper website with a total of 19,004 satisfied customers. They say it’s a perfect combination of firm and soft, but most customers praise it for helping them sleep soundly through the night with no tossing and turning. Many said that the mattress helped them relieve or completely prevent pain.

Physical stores

There are over 2,000 stores nationwide where you can buy or personally try out Casper products. Some of them are Casper stores, whereas others are authorized retailers. Find the nearest store to you on their website. You can always get it online as well.

How we rate mattresses

We rate mattresses using the following criteria:

  1. Comfort
  2. Structural integrity and durability
  3. Firmness and support

Learn more about our mattress rating process and methodology here.